Privacy & Terms

1. INTRODUCTION

Data Protection Statement of Molnár Hűtő és Klímatechnika Kft.
Molnár Hűtő és Klímatechnika Kft. (8200 Veszprém, Csap u.7.) (hereinafter referred to as Molnár Hűtő és Klímatechnika Kft., service provider, data controller) recognizes the content of this legal notice as binding. It commits to ensuring that all data management related to its activities complies with the expectations defined in this regulation and applicable laws. The data protection guidelines related to the management of services accessible at www.hotelcsopak.hu are continuously available on the website www.hotelcsopak.hu.
Molnár Hűtő és Klímatechnika Kft. reserves the right to modify this notice at any time. Of course, it will inform its audience of any potential changes in a timely manner. If a user has any questions that are not clear based on this announcement, please contact us, and our staff will respond to your inquiry.
Molnár Hűtő és Klímatechnika Kft. treats personal data confidentially and takes all necessary security, technical, and organizational measures to ensure the security of the data. The company outlines its data management principles below, presenting the expectations it has set for itself as a data controller.
Its data management principles are in line with the applicable data protection laws, especially the following:

• Act CLV of 1997 on Consumer Protection (Fgytv.);
• Act XIX of 1998 on Criminal Procedure (Be.);
• Act C of 2000 on Accounting (Számv. tv.);
• Act CVIII of 2001 on certain issues of electronic commerce services and information society services (Eker. tv.);
• Act C of 2003 on Electronic Communications (Eht.);
• Act XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activities (Grt.);
• Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (Infotv.);
• Act V of 2013 on the Civil Code (újPtk.);

2. DEFINITIONS

• Data Subject: Any identified or identifiable natural person based on personal data, either directly or indirectly.
• Personal Data: Any information relating to an identified or identifiable person, especially the name, identification mark, and any physical, physiological, mental, economic, cultural, or social characteristics of that individual.
• Consent: The voluntary and explicit declaration of the will of the data subject, based on appropriate information, through which they give unequivocal consent to the processing of their personal data for full or specific operations.
• Objection: The statement of the data subject by which they contest the processing of their personal data and request the termination of the data processing or the deletion of the processed data.
• Data Controller: A natural or legal person, or an entity without legal personality, who alone or jointly with others determines the purposes and means of processing personal data, makes decisions regarding data processing, and executes it, or has it executed by a data processor they have commissioned.
• Data Processing: Any operation or set of operations performed on personal data, regardless of the procedure used, including collection, recording, organization, storage, alteration, use, querying, transmission, disclosure, combination or linking, restriction, deletion, and destruction of data, as well as preventing further use of the data, making recordings of photographs, sounds, or images, and recording physical characteristics suitable for identification (e.g., fingerprints, palm prints, DNA samples, iris images).
• Data Transfer: Making data accessible to a specific third party.
• Disclosure: Making data accessible to anyone.
• Data Deletion: Making data unrecognizable in such a way that recovery is no longer possible.
• Data Marking: Marking data with an identifier to distinguish it.
• Data Restriction: Marking data with an identifier for the purpose of limiting further processing permanently or for a specified period.
• Data Destruction: Physically destroying data storage devices containing the data.
• Data Processing: Performing technical tasks related to data processing operations, regardless of the methods and tools used for the execution of operations and the location of application, provided that the technical task is performed on the data.
• Data Processor: A natural or legal person, or an entity without legal personality, who processes data based on a contract (including a contract concluded based on a legal provision).
• Third Party: A natural or legal person, or an entity without legal personality, who is not the data subject, the data controller, or the data processor.
• Third Country: Any state that is not an EEA member state.
• Binding Corporate Rules (BCR): A binding code of conduct applied by multinational companies, approved by the data protection authority of the EU member state where the registered office is located. This means that the multinational corporate group commits to providing a level of protection for personal data transferred from EU member states to third countries that is higher than the level customary in the destination country.
• Data Protection Incident: Any unlawful processing of data, whether intentional or negligent, or due to technical error. The data controller must keep a record of such incidents to provide information to data subjects and allow the data protection authority to verify the data controller’s activities regarding incidents.

3. CATEGORIES OF PERSONAL DATA, PURPOSE OF DATA PROCESSING, LEGAL BASIS, DURATION

The data processing related to the Molnár Hűtő és Klímatechnika Kft. website at www.hotelcsopak.hu is based on voluntary consent. However, in certain cases, the processing, storage, and transfer of specific data may be mandatory according to laws, which will be communicated to our audience separately.
We draw the attention of data subjects providing data to Molnár Hűtő és Klímatechnika Kft. that if they are not providing their own personal data, it is their responsibility to obtain the consent of the data subject.
The data processing is carried out by the following data processors acting on behalf of the Data Controller:

• Creative Management Kft., 8200 Veszprém, Boksa tér 1 A. Tax Number: 13881676-2-19.
  The purpose of data processing is to provide hosting services necessary for the operation of www.hotelcsopak.hu.
  The data controller reserves the right to involve additional data processors in the future, which will be communicated to users by modifying this notice.
  Except in the case of an express legal provision, the data controller will only disclose personal identification data to third parties with the express consent of the respective user.

4. CUSTOMER SERVICE OF THE SERVICE

Both email and telephone customer service are provided by Molnár Hűtő és Klímatechnika Kft.

5. DATA PROCESSING RELATED TO ONLINE RESERVATIONS AND ONLINE QUOTE REQUESTS

The purpose of data processing: executing online reservations, establishing contact.
The legal basis for data processing: consent of the data subject, Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information, as well as Section 13/A of Act CVIII of 2001 on certain issues of electronic commerce services and information society services and Section 169 (2) of Act C of 2000 on Accounting.
Categories of data processed: surname, first name, address (country, postal code, city, street, house number), email, phone number, fax, mailing address, vehicle registration number, SZÉP card data, for economic companies: company name, registered office, tax number.
Duration of data processing: 5 years.
The data controllers:

• Hotelsystem Kft., 4400 Nyíregyháza, Óz köz 37. Tax Number: 22992011-2-15.
• Molnár Hűtő és Klímatechnika Kft., 8200 Veszprém, Csap u.7. Tax Number: 11525600-2-19.
  The purpose of data processing is to facilitate, make cost-free, and enhance online accommodation booking.

6. DATA PROCESSING RELATED TO SENDING NEWSLETTERS

The purpose of data processing: sending newsletters to subscribers.
The legal basis for data processing: consent of the data subject, Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information, Section 13/A of Act CVIII of 2001 on certain issues of electronic commerce services and information society services, and Section 6 (5) of Act XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activities.
Categories of data processed: surname, first name, email.
Duration of data processing: deletion at the request of the data subject.
During the data processing defined in this section, the data provided by the data subject is managed in a closed system, and is not transferred to third parties. By using the website www.hotelcsopak.hu and providing their related data, the data subject gives their voluntary, explicit, and determined consent for their data to be processed for the purpose defined in this statement, for the duration specified in this section. The data subject’s consent can be withdrawn at any stage of the data processing, the detailed rules of which are contained in point 10 of this notice.

7. OTHER

We inform our clients that the court, prosecutor’s office, investigative authority, infringement authority, administrative authority, and other authorized bodies may request personal data based on relevant legal provisions.

8. THE RIGHTS OF THE DATA SUBJECT

According to the applicable data protection regulations, the data subjects have the following rights:

• Right to Access: The data subject has the right to request access to their personal data, processed by the data controller.
• Right to Rectification: The data subject has the right to request the rectification of their personal data if it is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): The data subject has the right to request the erasure of their personal data under certain conditions.
• Right to Restriction of Processing: The data subject has the right to request the restriction of processing their personal data under certain conditions.
• Right to Data Portability: The data subject has the right to receive their personal data in a structured, commonly used, and machine-readable format, and has the right to request the transfer of their personal data to another controller under certain conditions.
• Right to Object: The data subject has the right to object to the processing of their personal data under certain conditions.
• Right to Withdraw Consent: If the data processing is based on consent, the data subject has the right to withdraw their consent at any time.
  To exercise their rights, data subjects can contact the data controller using the contact details provided in this notice.

9. FINAL PROVISIONS

The data controller reserves the right to change this notice in compliance with the legal regulations. The latest version will always be available at www.hotelcsopak.hu.

Main characteristics of the cookies used by the website:
Essential cookies for operation:
If you do not accept the use of these cookies, certain functions may not be available to you.

Strictly necessary cookies for operation: These cookies are essential for the use of the website and enable the use of the website’s basic functions. Without these, many functions of the site will not be available to you. The lifespan of these types of cookies is limited solely to the duration of the session.

Session cookie: These cookies store the visitor’s location, browser language, and payment currency. Their lifespan is limited to closing the browser, or a maximum of 2 hours.

Age-restricted content cookie: These cookies record the fact of approval of age-restricted content and that the person concerned is over 18 years old. Their lifespan lasts until the browser is closed.

Recommended products cookie: Records the list of products to be recommended in the “recommend to a friend” function. Lifespan 60 days.

Mobile version, design cookie: Detects the visitor’s device and switches to full view on mobile. Lifespan 365 days.

Cookie acceptance cookie: Accepts the statement about storing cookies in the warning window upon arrival on the page. Lifespan 365 days.

Logout #2 cookie: According to option #2, the system logs out the visitor after 90 days. Lifespan 90 days.

Backend identifier cookie: The identifier of the backend server serving the page. Its lifespan lasts until the browser is closed.

employee_login_last_email Stores the email address at login until the browser is closed.

Barion Pixel cookies: Barion Payment Zrt. uses cookies to prevent fraud when using the Barion payment solution (these are the ba_vid, ba_vid.xxx, and ba_sid cookies), which also process personal data (profile). In case of Barion payment, the Seller can only provide payment using these cookies, they cannot be disabled. The purpose of the ba_vid cookie according to Barion’s Cookie Policy: filtering out credit card fraud based on the digital fingerprint of the device used by the Buyer and their browsing habits. The use of the cookie is necessary to identify fraudsters. The cookie ensures that we know that the data derived from browsing habits comes from one user. The purpose of the ba_vid.xxx cookie according to Barion’s Cookie Policy: filtering out credit card fraud based on the digital fingerprint of the device used by the Buyer and their browsing habits. The cookie ensures that Barion Zrt. can track browsing habits between two sessions on the given website. It collects the following data: ba_vid, user-related ID, which is a hash compiled from browser properties, based on which the timestamp of the first, current, and last visit on the given website, the current session ID, permission for third-party cookies. The purpose of the ba_sid cookie according to Barion’s Cookie Policy: filtering out credit card fraud based on the digital fingerprint of the device used by the Buyer and their browsing habits. The cookie ensures that Barion Zrt. can identify the session across websites. The storage period of ba_vid and ba_vid.xxx cookies is 1.5 years from the last update, the storage period of the ba_sid cookie is 30 minutes. The data is stored by Barion Zrt. Barion’s Cookie Policy is available here: https://www.barion.com/hu/suti-tajekoztato/

Cookies for statistical purposes:
Google Analytics cookie: Google Analytics is a Google analytics tool that helps website and application owners get a more accurate picture of their visitors’ activities. The service may use cookies to collect information and generate reports on website usage statistics without individually identifying visitors to Google. The main cookie used by Google Analytics is the “__ga” cookie. In addition to reports on website usage statistics, Google Analytics – along with some of the advertising cookies described above – can also be used to display more relevant ads in Google products (such as Google Search) and across the internet.

Cookies for improving user experience: These cookies collect information about the user’s website usage, for example, which pages they visit most often, or what error message they receive from the website. These cookies do not collect information that identifies the visitor, meaning they work with completely general, anonymous information. The data obtained from these is used to improve website performance. The lifespan of these types of cookies is limited solely to the duration of the session.

Referer cookies: They record which external page the visitor came from. Their lifespan lasts until the browser is closed.

Last viewed product cookie: Records the products that the visitor last viewed. Lifespan 60 days.

Last viewed category cookie: Records the last viewed category. Lifespan 60 days.

Shopping cart cookie: Records the products placed in the shopping cart. Lifespan 365 days.

Smart offer cookie: Records the conditions for displaying smart offers (e.g., whether the visitor has been on the site before, whether they have an order). Lifespan 30 days.

Marketing cookies:
Google Adwords cookie: When someone visits our site, the visitor’s cookie ID is added to the remarketing list. Google uses cookies – such as NID and SID cookies – to customize ads shown in Google products, such as Google Search. Such cookies are used, for example, to remember your recent searches, your previous interactions with ads from individual advertisers or search results, and your visits to advertisers’ websites. The AdWords conversion tracking feature uses cookies. To track sales and other conversions from ads, it saves cookies to the user’s computer when that person clicks on an ad. Some common uses of cookies include: selecting ads based on what is relevant to the particular user, improving reports on campaign performance, and avoiding displaying ads that the user has already seen.

Remarketing cookies: May appear to previous visitors or users when browsing other websites on the Google Display Network, or when searching for terms related to your products or services.

Facebook pixel (Facebook cookie): The Facebook pixel is a code that helps generate reports on conversions on the website, build audiences, and provides the site owner with detailed analytical data on visitors’ website usage. With the help of the Facebook pixel, personalized offers and ads can be displayed to website visitors on the Facebook interface. Facebook’s data policy can be studied here: https://www.facebook.com/privacy/explanation

BarionMarketingConsent.xxx: Its purpose is to store the data subject’s declaration of whether they have consented to the collection of data from their browsing habits and the examination of their purchasing habits for the purpose of displaying personalized advertisements and offers. If they have consented, then the data collected by the credit card fraud prevention cookies placed among the cookies necessary for operation, and their browsing habits, will also be used to examine purchasing habits for the purpose of displaying personalized advertisements and offers. Lifespan: 1.5 years from the last update.

Barion Media and advertiser partners’ cookie: Its purpose is to synchronize and pair the different user IDs of the Barion system and the respective partner system. As part of their operation, the cookies signal the partners’ servers to download their own user ID cookie to the website visitor’s browser. Thus, the IDs generated simultaneously in the two systems in one browser will be paired.

You can find more information about deleting cookies at the following links:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Chrome: https://support.google.com/chrome/answer/95647
Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies
Data processed for the purpose of contract conclusion and performance
Several data processing cases may occur for the purpose of contract conclusion and performance. We inform you that data processing related to complaint handling and warranty administration will only take place if you exercise any of the mentioned rights.

If you do not make a purchase through the webshop, but are only a visitor to the webshop, then the data processing described under marketing purposes may apply to you, provided you give us marketing consent.

Data processing for the purpose of contract conclusion and performance in more detail: